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All orders are processed within 1 to 2 business days. Once processed, standard delivery usually takes 3 to 4 business days. However, deliveries to remote or less-accessible locations may take 7 to 12 business days depending on the geographic area and courier service availability.
Orders are not shipped on Sundays or national holidays. Orders placed on these days will be processed on the next business day.
During peak seasons, festive periods, or unexpected high volumes, order processing and delivery may be delayed by a few days. We appreciate your patience and request you to allow additional transit time. If there is a significant delay in shipment, you will be notified via email.
For bulk orders (large quantity purchases), the following terms apply:
Shipping Mode: All bulk orders are dispatched via surface transport (road or rail), which allows safe and economical handling of large shipments.
Estimated Delivery Time: Surface transport may take 5 to 12 business days depending on destination and logistics availability.
Packaging: Products are securely packed using heavy-duty materials or pallets to ensure safety during transit.
Tracking & Coordination: Shipping details and tracking links will be shared over email once dispatched. In some cases, the logistics provider may contact you directly for delivery coordination.
Delivery Arrangements: If you require specific delivery instructions or scheduled unloading, please inform us during order placement.
Additional Charges: Any charges for unloading, special handling, or storage (if applicable) will be informed in advance and are to be borne by the customer.
Tracking Information: You will receive a Shipment Confirmation email and SMS once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours for you to track your order.
